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FARE GAME

After years of delays, the MBTA is finally about to roll out a new fare-collection apparatus. Will it only lead to more problems for the embattled agency?

THE YEAR IN GLX DEBACLES

A timeline of the new but troubled Green Line Extension’s opening … and closing … and opening … and slowing … 

THE MBTA’S REVOLVING DOOR

The MBTA pays former T workers millions to fix longstanding problems, but transit advocates say inside hiring isn’t getting riders or the system where they need to go.

CRASH & “ERROR”

Family Of Woman Killed By Commuter Rail Sues MBTA For Crash Records There are many stories about people getting hurt and killed by trains. This one’s about what their families may endure in the pursuit of answers and justice Last January, a 68-year-old woman driving through Wilmington died when a Commuter Rail train slammed into […]

“STATE OF GOOD REPAIR”

With the MBTA still very broken, agency lacks clarity in communications with contractors, commuters “We shouldn’t have to be backtracking and deciphering contract packages to figure out when the T will get work done.” The MBTA is preparing to pay contractors $72 million over the next two years to repair tracks and “support an aggressive […]

COMMUTER COMMUNICATION

Amid Multiple Crises, MBTA Fields Pitches For New Agency Marketing Campaign “You don’t want to be too rosy but I actually think they can do a better job of highlighting the work they have done.” After paying a politically-connected consulting firm more than $4 million to come up with slogans like “Take the Orange Line. […]

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